Windows 10 Network Reset Options

1. Cmd Line:

1. Command prompt, and then select Run as administrator > Yes.

2. At the command prompt, run the following :

• Type netsh winsock reset and press Enter.
• Type netsh int ip reset and press Enter.
• Type ipconfig /release and press Enter.
• Type ipconfig /renew and press Enter.
• Type ipconfig /flushdns and press Enter.

See also

2. Via Settings GUI

Note

To use network reset, your PC must be running Windows 10 Version 1607 or later. To see which version of Windows 10 your device is currently running, select the Start button, then select Settings > System > About.

1. Select the Start button, then select Settings > Network & Internet > Status > Network reset.
   Open Network & Internet Status settings
2. On the Network reset screen, select Reset now > Yes to confirm.

   Wait for your PC to restart, and see if that fixes the problem.

Notes

See also

3. SurfaceBook 2 Specific Network Reset options:

Log in as admin , run "SurfaceDiagnosticToolkit_SA". Restarted

and…

Ok, problem solved. In another thread, a MSFT support person suggested connecting via Wi-Fi and installing updates with the Surface2 Pro in the dock, then do a shutdown and restart I installed the update correctly but needed to restart the Dock as well as the Surface2 Pro. (The instructions did not mention shutdown and restart on the dock...) After pulling the dock plug and re-energizing, the Ethernet port connected immediately with the router. The Ethernet driver for the dock is an Optional Update, so the user needs to view the windows update details and check the update "ASIX... driver for Ethernet...whatever" to download and install the optional update.

See also